crickex tv Terms and Conditions

1. General Introduction

This document sets out the legal terms that apply to your use of the crickex tv platform and all services operated under it. "Platform" refers to the crickextv.cam website, mobile application, and all related digital services.

"User" or "you" refers to any person registered on the platform who uses sports betting, casino games, or other services. These terms form a binding agreement between the user and crickex tv.

By accessing the platform or creating an account, you confirm that you have read, understood, and agreed to these terms. If any term is not acceptable to you, please refrain from using the platform.

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2. Account Registration

2.1 Eligibility

To open an account on crickex tv, the following conditions must be met:

• You must be at least 21 years of age (21+).
• You must be a person with full legal capacity.
• Online betting and gaming must not be prohibited under the laws of your country or location.
• You may hold only one account — multiple accounts for the same person are not permitted.

2.2 Registration Process

During registration you must provide accurate and complete information — including your full name, correct date of birth, valid mobile number, and email address. crickex tv reserves the right to close any account created with false or incorrect information at any time.

If your registered details change, it is your responsibility to contact customer support immediately and update the information.

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3. Identity Verification (KYC)

crickex tv reserves the right to verify a user's identity before processing financial transactions. The following documents may be requested during this process:

• A clear copy of your National ID (NID) or passport.
• A utility bill or bank statement to verify your current address.
• Proof of ownership of your payment method (screenshot or document for bKash, Nagad, or Rocket account).

crickex tv reserves the right to hold withdrawals until verification is complete. Documents provided will be used solely for identity verification purposes and kept secure in accordance with our Privacy Policy.

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4. Account Security

You are solely responsible for keeping your account username and password confidential. Sharing login details with any third party is strictly prohibited.

All transactions and bets placed from your account are considered your own, except in cases of unauthorised third-party access — if this occurs, you must notify crickex tv customer support immediately. The platform will not be held responsible for any losses resulting from failure to report unauthorised access in a timely manner.

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5. Deposits and Withdrawals

5.1 Deposit Methods and Limits

Deposits on crickex tv can be made via bKash, Nagad, Rocket, and bank transfer (such as Dutch-Bangla Bank, Islami Bank, BRAC Bank). The minimum deposit amount is ৳300.

5.2 Withdrawal Methods and Limits

The same methods apply for withdrawals — bKash, Nagad, Rocket, or bank transfer. The minimum withdrawal amount is ৳500. Successfully verified requests are generally processed within 1 hour.

5.3 Transaction Conditions

• Deposits must be made only from a payment account registered in your own name.
• Deposits made through third parties are prohibited.
• crickex tv may place any suspicious transaction on hold for investigation at any time.
• Wagering requirements attached to any relevant bonus must be met before a withdrawal can be made.

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6. Bonuses and Promotions

6.1 Welcome Bonus

New members may receive a 100% bonus on their first deposit, up to ৳15,000. To withdraw this bonus, the bonus amount must be wagered 15 times. Example: a deposit of ৳1,000 adds ৳1,000 in bonus, giving a total balance of ৳2,000, with a wagering requirement of ৳1,000 × 15 = ৳15,000.

6.2 Weekly and Ongoing Offers

The weekly cricket festival bonus, crickex tv Friday reload offer, slot adventure deposit reward, and other promotions each have their own terms. Every offer is limited to a set time period and a specific claiming method.

6.3 General Bonus Terms

• A user may not claim the same promotion more than once, unless the promotion's terms state otherwise.
• Bonus funds and real money are managed separately.
• Winnings earned through a bonus cannot be withdrawn before the wagering requirement is met.
• crickex tv reserves the right to modify, suspend, or cancel any promotion.
• If bonus abuse is suspected, the relevant account may be placed under investigation.

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7. Betting and Gaming Rules

7.1 Bet Validity

Once a bet is confirmed, it cannot be changed or cancelled, except in exceptional circumstances determined by crickex tv (such as a technical error or event cancellation). The platform reserves the right to void bets placed at erroneously published odds.

7.2 Sports Betting

crickex tv sets the applicable rules for betting on cricket (including BPL, IPL, and T20 World Cup), football, and other sports. The policy for processing bets on abandoned or incomplete matches is determined separately and published on the platform.

7.3 Live Casino and Slots

The game provider's own rules apply to live casino games and slot games. RTP information displayed on crickex tv is statistical and represents a long-term average — it does not guarantee any specific win.

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8. Prohibited Activities

The following activities are strictly prohibited on the crickex tv platform. Violations may result in permanent account closure and forfeiture of funds:

• Operating multiple accounts or using another person's account.
• Bonus abuse — placing bets with the sole aim of artificially fulfilling wagering requirements.
• Participating in match fixing or manipulation of any event outcome.
• Using automated software or bots to play games or place bets.
• Money laundering or using funds obtained from illegal sources.
• Deliberately exploiting technical errors on the platform.
• Engaging in fraudulent behaviour towards other users.

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9. Responsible Gaming

crickex tv believes that gaming is a form of entertainment and should not be treated as a source of income. We encourage users to play safely and within their means.

Our Responsible Gaming page contains detailed information on setting limits, self-exclusion, and how to get support. Users can set deposit limits, session time limits, or temporary account suspensions on their own account.

Please note: this platform is for users aged 21 and over. Minors are not permitted to open an account, and any suspected cases will be investigated.

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10. Privacy and Data Protection

Details on how your personal information is collected, used, and kept secure are set out in our Privacy Policy, which forms an integral part of these terms. By using the platform, you also agree to that policy.

crickex tv protects all users' financial and personal data through modern security measures including SSL encryption. Information is only shared with third parties where required to fulfil legal obligations.

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11. Service Suspension and Account Closure

crickex tv reserves the right to suspend or close an account without prior notice in the following circumstances:

• Violation of any clause of these terms.
• Suspicion of fraud or dishonest activity.
• Failure to complete KYC verification or provision of false information.
• Extended account inactivity (generally more than 12 months).

Users may also close their own account at any time by contacting customer support. Any legitimate remaining balance — excluding bonus funds where wagering requirements have not been met — will generally be returned.

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12. Limitation of Liability

crickex tv is not liable for any financial loss incurred by a user as a result of gaming or betting. The platform is provided as-is, and crickex tv is not liable for indirect losses arising from temporary unavailability due to technical reasons.

crickex tv is not responsible for software errors or service disruptions caused by third-party game providers (such as Pragmatic Play, PG Soft, Evolution, JILI). In such cases, the relevant provider's own policies will apply.

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13. Dispute Resolution

If a dispute arises, contact the crickex tv customer support team first — assistance is available 24/7 via live chat and email in both Bengali and English. The customer support team will attempt to resolve straightforward matters directly.

For complex disputes, an initial decision will be communicated within 30 business days of the complaint being filed. For more general questions, visit our FAQ section, where quick answers to common issues are available.

In disputes relating to game outcomes or software results, the log records of the relevant game provider will be treated as the definitive evidence.

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14. Changes to Terms

crickex tv reserves the right to modify these terms in part or in full at any time. Registered users will be notified in advance of significant changes via email or platform notification.

Continued use of the platform after any changes will be taken to mean that you have accepted the updated terms. You are advised to review this page regularly.

If any clause of these terms is found to be legally unenforceable, the remaining clauses will continue in full effect.